How does PayPal work with Supermarket?

Supermarket allows shoppers to pay sellers directly, via PayPal. You just have to enter your PayPal email address in the billing section of your dashboard:

If you don’t already have a PayPal account, visit PayPal.com to create one.

Do I need a PayPal account?

Yes – in fact you need a Business or Premier PayPal account (they’re both free) to sell on Supermarket. (See instructions on upgrading your account below.) Business and Premier PayPal accounts allow buyers to checkout using their credit card.

Most Supermarket sellers use a PayPal Business account so they can collect payment using their business name and a business bank account. A PayPal Premier account is almost the same thing, but it requires that you collect payment using your name and a personal bank account.

Note: Don’t sign up for any extra e-commerce services PayPal might try to sell you during the signup/upgrade process. Just get your Business or Premier account and get out ;)

I have a personal PayPal account.
How do I upgrade it?

It’s easy, and it’s free. Here are the steps:

1. Log into PayPal.
   
2. Click on “Upgrade Account”.
   
3. Read the info and click “Upgrade Now”.
   
4. Make your selection and click “Continue”.
   
5. Fill out the info and click “Submit”.
   
6. You’re done!
   

Do I need to adjust my PayPal “Payment Receiving Preferences”?

It’s worth checking to make sure your PayPal Payment Receiving Preferences are set correctly.

1. Log into PayPal and click on “Profile”.
2. Click on “Payment Receiving Preferences”.
   
3. Your settings should closely match the image below. Don‘t check anything under the heading “Block Payments from users who:”, and make sure your business info is correct in the “Credit Card Statement Name” field.
   

How do I set up Sales Tax?

Sales Tax is handled by PayPal, not by any setting in your Supermarket account. Here’s where you set it up.

1. Log into PayPal and click on “Profile”.
2. Click on “Sales Tax”.
   
3. Follow the instructions within PayPal from that point on.

I’m getting orders with incorrect shipping charges! What’s wrong?

Supermarket calculates shipping charges and sends them to PayPal. If your orders are coming through with incorrect shipping charges, it’s possible that you also have PayPal set up to calculate shipping charges, and those are the ones being applied. What you need to do in this case is tell PayPal to override its own shipping calculations when others are provided.

1. Log into PayPal and click on “Profile”.
2. Click on “Shipping Calculations”.
   
3. At this point you’ll see Shipping Methods if they exist.
4. Select the Shipping Method and click “Edit”.
5. Select Yes for “Override shipping methods per transaction” and press “Save Changes”.

Note that if you have not set up any Shipping Calculations in PayPal, you shouldn‘t need to change anything.