Returns are accepted on unused merchandise within 14 days of delivery. Returns must be pre-authorized and shipped in the original packaging. Refunds will be given less the shipping costs and a 25% restocking fee. If the product is not in resalable condition or past 14 days return, a refund will not be authorized.
Please notify us within 3 days of receiving a damaged item in order to file a claim with the shipper and arrange for a replacement.
Akemi Tanaka, Inc. extends a limited one year warranty to the original purchaser, that the product will be free from defects in materials and workmanship from the date of purchase. During this period the company will repair or replace, at our discretion, the defective products or parts. This warranty does not apply to improper installation or handling by the user.