I always carefully giftwrap every order to make sure it arrives safely to you. If you want to send something as a gift, i am more than happy to add a note from you, just ask! I ship via Canada Post and I usually do it within 2 buisness day. Depending on the destination, orders usually takes around 7-14 days to arrive.
Refunds and exchanges:
If the jewel(s) are damaged or if they don’t meet your expectations, just contact me as soon as possible and we’ll find a solution. I want my customers to be happy!