We are located in Christchurch, New Zealand. We send all our packages through NZ Post (Airmail). NZ Post states that airmail can take between 7 and 14 business days for arrival in the US and Overseas and also going through customs. As you know mail can be slow at any time and we would like you to know that we offer you the best service that is available to us. Please let us know when your package arrives as we always like to hear any feedback on our products. If you have any questions please don’t hesitate to ask.
You can return any undamaged item you are dissatisfied with for a full refund or exchange within 30 days, but we do not refund shipping costs.
We are happy to custom make orders. We also wholesale to business customers.