Mecurialist will provide a free exchange or issue a full refund for all full priced items received within 30 days of when items were shipped, provided that the items are unworn, unwashed and free of defects. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return.

If you do not follow this policy, we will only accept defective items at our discretion.

HOW TO SEND BACK YOUR RETURNS / EXCHANGES

To ship an item back to Mecurialist, simply pack your item and original invoice into a padded envelope or box and ship to:

Mecurialist, P.O Box 311, Fitzroy, Victoria 3065, Australia

Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model.

CUSTOMER SERVICE / QUESTIONS

Please message us and we’ll reply as quickly as possible. Thanks!