PAYMENT:
We accept Paypal, however if you don’t have a Paypal account and don’t wish to set one up, please contact us and we’ll see if we can work something out!

SHIPPING:
CANADIAN & US & INTERNATIONAL SHIPPING
All orders for “in stock” items received before midnight each Wednesday go out Friday from our workshop in Montreal, Canada. In order to keep shipping costs to a minimum (for your benefit!!) we use Canada Post for all local, national and international shipments. If you would like tracking information or a premium service such as Fed Ex or Purolator, please e-mail us for details. Delivery times vary greatly between 3 days (local) and 2-3 weeks (International). USA major City destinations average out at about 8-12 business days……We’d be happy to arrange alternate shipping arrangements if you are happy to pay a premium, please e-mail us prior to ordering.

Each additional item is one $1.00 extra

CUSTOMS CHARGES
You are responsible for your country’s customs and taxes applied on imported items. We will not mark an item as a “Gift” on a package’s Customs Form, nor misrepresent the product in the Customs Declaration Form.

REFUNDS & EXCHANGES:
DEFECTIVE PRODUCTS
If the received product is subject to a manufacturing defect, a valid RMA# is required for return. Please e-mail us within 3 days of delivery to be issued one.

INCORRECT SHIPMENT
If the product you received is different to that which you ordered, a valid RMA# is required for return. Please e-mail us within 3 days of delivery to be issued one.

WARRANTY:
We take pride in the quality of materials and level of workmanship that goes in to each of our products.If you are truly unsatisfied with the products performance/quality please feel free to e-mail with your concerns.