Heather Knight @ Element Clay Studio
Refunds and Exchanges
If an item reaches you in a damaged condition, I will gladly exchange it for a replacement for a similar item of equal value. Buyer pays return shipping.
I do not exchange merchandise that reaches you in good condition. Please be sure that you are choosing what you would really like.
Additional Policies and FAQs
I include a receipt with your package.
If you are purchasing a gift that is to be sent directly to the recipient, please notify me at checkout, and let me know what you would like the card to say.I will include a blank greeting card with the message of your choice and will not include any receipts or invoices.
I am also happy to offer gift wrapping at no additional charge.
