About wobabybasics

Inspired by active children and their needs, Wobabybasics’ collection is a harmony of quality, comfort, and unique functional details. We ensure that all our certified organic textiles and dyes are chemical-free and the healthiest option for babies. Wobabybasics proudly supports local artisans and fair trade production methods, ensuring the highest social and environmental benefits. We know you and your baby will feel the difference.

*EXCHANGES & RETURNS**wobabybasics* will provide a free exchange or issue a full refund for all full priced items received within 30 days of when items were shipped, provided that the items are unworn, unwashed and free of defects. If you receive a defective product, you must notify us at info@wobabybasics.com within three days of receiving the product to be eligible for a return or exchange. If you do not follow this policy, *wobabybasics* will only accept defective items at our discretion.*WOBABYBASICS HAND-ME-DOWN PROGRAM*Our unique Hand-Me-Down Program has been developed to reduce landfills by reusing baby clothing. We invite our clients to exchange Wobabybasics items that have been fully used or outgrown for a 10% discount on their next purchase. Returned products will be donated to local charities or properly recycled.*HOW TO SEND BACK ITEMS FOR REFUND/EXCHANGE*To ship an item back to *wobabybasics*, simply pack you item and original invoice into a padded envelope or box and ship to:Wobabybasics148 Fumin Road, #17, 3FShanghai, China 200040Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model/size.*CUSTOMER SERVICE AND QUESTIONS**wobabybasics* welcomes any comments, questions or feedback. Many of our products have been designed based on the feedback and suggestions of our guests and clients. Please email us at info@wobabybasics.com and we will reply as soon as possible. Thank you.