About Viktoriya Oakes

Thank you so much for checking out my shop!My desire is that you have fun with my pieces and find something you absolutely cannot live without. All of my pieces are very unique, fun and one of a kind!

Items are shipped within 24 hours after payment has cleared- and in most cases, sooner. I do ship Saturday and Sunday if that is when your payment clears. I combine shipping, for the first item it's $3 and $1 for every additional item domesticly. Internationally $10 and $1 for each additional item. I ship with USPS first class so that there is always a tracking number and a shipping confirmation. Delivers in 2-5 Business days in the US. International orders are shipped via USPS first class mail as well, and takes about 5-15 business days. **I am not responsible for lost international packages so please be aware of that. But feel free to contact me if there is a major problem and I will do the best I can to help you, please contact me if you want to add insurance I will be more than happy to do so when I purchase the shippping label, but you will be paying the cost associated with this.****Due to my pieces being one of a kind, I do not exchange or give refunds, the pictures and descriptions are very accurate and clear.** Unless the listing is innacurate I will not refund. An example of an incorrect listing is stating that a pair of earrings are clip ons but instead they are actually screw ons. This is my fault and I will refund your account, this is the ONLY time I will refund. Custom orders are also NON refundable, they are created specifically for you I send pictures throughout the entire process so if you get the items and decide that you don't like the color or just the way it looks I can no longer do anything about this. The process is finished once you receive the package, it is out of my hands.