*Exchanges*Here at PUP we have an exchange only policy, aka no returns. If you receive a defective product (or wrong size), please notify us within 3 days of receiving the product to be eligible for an exchange. Then send us back the product within 7 days. For all other exchanges not due to damage during shipping, the buyer is responsible for additional shipping costs. Finally, anything purchased through a direct retailer cannot be exchanged through us.*How to Send Back Exchanges*To ship an item back to PUP, pack your item and original invoice into a box or envelope and post to: People For Urban ProgressStudio 213 1043 Virginia AvenueIndianapolis, IN 46203On your invoice, indicate the reason for your exchange and desired size if applicable.*Questions? Comments? Suggestions?*Hit us up at email@example.com. Thanks for shopping People for Urban Progress!