About Pocono Modern

*Pocono Modern* is a lifestyle and design company in Jim Thorpe, PA founded by architect and designer, Kraig Kalashian. Kraig and his creative team of collaborators not only design and build innovative modern homes, but also make custom furniture, home goods, gifts and accessories. The Pocono Modern brand is largely indicative of timeless modern design, and to a large part inspired by craft and the range of emotions that make a user connect with a product. Pocono Modern products combine the warmth of nostalgia and the function of great modern design. This is _Living Made Easy_!

At *Pocono Modern* we want our customers to be as happy about our products as we are. We know how exciting it is to get that package you've been waiting for! Here are some of the ways that together, we can make that happen.*Shipping/Delivery*• Pocono Modern will fulfill your order within 1-3 days after your PayPal funds have cleared (usually within 24 hours).• Buyer is responsible to pay the price of the item, shipping, and all applicable taxes at time of purchase.• With your correct address information, your item will ship via USPS. Allow approximately 7-10 business days for packages that are shipped within the U.S. and up to 2 weeks for Canada and International shipping. That's not to say you won't get your package earlier! • We will notify you via email when your item has shipped. If you still haven't received your package after the allotted time, please contact us directly and we will do our best to remedy the situation. • Additional items cannot be combined in the same package due to differences in product size and dimensions. However, 2 poster orders can be combined in one tube and 2 decks of cards can be combined in one pouch for no additional charge.*Returns/Exchanges/Damages*• Satisfaction Guaranteed! We are confident in our design quality and accurate product description. We hope that you love your purchase. However, if for some reason your purchase does not suit your needs, we will gladly offer a refund via your PayPal account if returned within 30 days of receiving the order. We regret that we cannot refund any shipping fees. • If you receive a damaged item, please contact us within 3 days of receiving the item, along with a picture of the damaged item and we will have another exact item sent to you as a replacement. The replacement will be the same size, design and color as originally ordered. *Customer Service/ Questions*• For further assistance, please email us and we’ll reply as quickly as we can. ana@poconomodern.com