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PaymentI only accept Paypal payments. When you submit an order, payment is expected at the time you place your order. If, for some reason you do not pay when you place your order, please send a convo to explain when payment will be made.ShippingOrders are sent out a maximum of two days following purchase and payment. I usually ship the next day. Please allow between 2 to 3 weeks for delivery.Insurance available, please contact me!Refunds and ExchangesAll sales are final. Exchanges are considered under extenuating circumstances. If an item is damaged during shipping, please convo me (this process absolutely requires a picture of the broken item, as it represents proof for me).Due to the fragility of the feathers, the earrings themselves are quite delicate. It is best to treat them with care. I am happy to replace broken earrings if customers will cover the shipping cost.I want you to be absolutely satisfied with your purchase. Please contact me within 5 days of receiving the item if you would like to get a refund or an exchange. You will be responsible for return shipping and the item must be in it's original condition.Custom orders are not available for refund or exchange.Additional Policies and FAQsWholesale inquiries are welcome! Please send an email if you are interested : firstname.lastname@example.org.All the items in my shop are handmade to order and may vary slightly from the jewels pictured. *** All Noemiah items and photos are © Copyright.