About Mordakk Designs

Mordakk Designs features unique jewelry for unique people - we focus on making classic designs into new, modern, and edgy pieces that will truly showcase your personal taste and style. Choosing only the most interesting and eye-catching stones and minerals, we use top of the line materials and techniques so that your pieces will last for generations. A love of design, history, and the beauty of nature, along with a restless and entrepreneurial spirit have led to Mordakk Designs officially opening its doors. The company was started in 2011 by Nicole Johnson as a way to expand her lifelong creative pursuits in a variety of fields. Traditional techniques are paired with modern and unique approaches to jewelry-making as Nicole continues to grow her skill set and develop the Mordakk Designs brand.

"Payment"Payments are made Paypal, and are due at the time of your purchase./// All New York state residents are taxed 8.000% _Cancellation Policy:_MordakkDesigns reserves the right to cancel any order that has not been paid at the time of purchase. Your purchase will not be shipped if it has not yet been paid for."Shipping"_U.S. Purchases:_Packages are sent out via First Class Mail within three (3) business days from your purchase. First Class Mail has a 2-3 day delivery window.Your shipment includes:-- tracking information -- delivery confirmation-- insurance coverage for your items>>> if you need your items faster please send me a message PRIOR to checkout to discuss available upgrades._International Purchases:_Shipping is available to international customers via First Class Package International Service through USPS. This is the most reasonably priced service that USPS offers - however, it does not include tracking or delivery confirmation (Except for Canadian purchases). Delivery estimate varies based on destination. This service includes:-- insurance coverage for your items_Upgrade Option for International Purchases:_Shipping is also available to international customers via Priority Mail International Flat Rate Service through USPS. Delivery estimate is 6-10 days. To Canada this service costs $21.20 -- to everywhere else it costs $25.20.This service includes:-- insurance coverage for your itemsIf you would like to upgrade, please send me a message PRIOR to making your purchase. **Please note that international buyers are responsible for any and all duties and customs charges that may be incurred in international shipments._Lost Mail Policy:_Should your purchase get lost in the mail and you would like to request a refund, MordakkDesigns will first need to claim the insurance (up to $200.00) included with your package from USPS. Once the claim has gone through, I will process your refund. **MordakkDesigns is not responsible for hold-ups with the mail. I am very careful to package your items securely and get them mailed within three (3) business days of your purchase. _'Made to Order' Items:_Please keep in mind that if the item(s) you've purchased is marked 'made to order', your item needs to be made before it is shipped! I ask that you allow five (5) business days from the day of your purchase before it is sent out.Please contact me with any additional questions, I'm always happy to help!"Refunds and Exchanges"If your purchase arrives and you find that it is damaged or is not what you expected/does not match the description, you have two (2) days from the receipt of your item to let me know. Should there be a problem with the item you purchased as described above, you may send it back within no more than five (5) days after receiving the item, having already spoken with me, to receive an exchange for an item of equal value, a repair of the same item, or a store credit. You will be responsible for the cost of shipping the item back. **Please keep in mind, you will not receive credit or an exchange for an item that is sent back in anything other than its original, unused condition. _Cancellation Policy:_If for any reason you would like to cancel your order before it ships, please notify me within *12 hours* after having paid. Please refer to the Lost Mail Policy regarding refunds for packages that have not shown up."Additional Info:"_Customization:_If you like an item but would prefer it with a different stone, or different colored seed beads, etc., please send me a message and I'll try my very best to accommodate you. I am also able (in most cases) to re-create items that have been sold already - if this is something that interests you just send me a message. It is my pleasure to help you to get the pieces you want! _Regarding Handmade Items:_All pieces are created by hand, so no two items are identical. That’s the beauty of buying handmade! Please keep this in mind when purchasing any 'made to order' items, as they may vary slightly from the photos. While I try my best to make the highest quality pieces for you to love and wear, please keep in mind that they are still delicate! I do not recommend wearing them in the shower or anywhere else that they may get very wet. Also, seed beads are delicate, and the color may fade if exposed to rain or too much direct sun.Keep in mind that proper storage will preserve your pieces longer. Be careful to store them in such a way that they will not be rubbed against any other stones or pieces - they may get scratched.