About Mint Rainbows

An accidental cubicle escapee and ex-rat race participant, I now craft, cook and clean for a living (something which I definitely did not foresee when I was leading the past lives of an electronics engineer and a headhunter in the senior executive search industry).Mint is my favorite color and rainbows are something that I love but don't get to see enough of.Colors are a big part of my life (I don't own a black-colored bag at all and had only recently acquired a pair of black shoes!) and I like to share them in my works. I also love simple, minimalistic accessories. You will also see designs that incorporate industrial parts (the Engineer in me still creeps out every now and then).

(( Welcome ))Thanks for dropping by! Do take a minute to go through the policies before making your purchases.(( Payment ))I would greatly appreciate all payments to be made via Paypal.For buyers who are residing in SINGAPORE, I'm happy to offer interbank transfers. Do send me a message when you have made your purchase and we can arrange the details.Your purchase will be shipped only after payment has been received. Please note that items will be placed back to the shop if payment has not been received or arranged within 48hours.Also kindly note that buyers are responsible for any and all duties and customs charges that may be incurred.(( Shipping ))We are happy to announce that we ship worldwide!1. All purchases will be sent to the address stated in the Etsy order.2. Packages are shipped out every Tuesdays and Fridays. For customised orders, they would be shipped out 3 business days from the ordering day.The package will be shipped by Singapore Post via normal mail. Please let me know if you want the option of tracking your package as there will be an additional charge of US$2.50 on top of the initial shipping charge quoted on my website.Do note that the tracking option may sometimes only track the package till it reaches the country of destination (depending on the country that the package is going to) and not within the different states.If the delivery status of the package is crucial to you, I would be most happy to arrange for courier service, kindly contact me for a quote.If you have purchased similar item in multiple quantities and wish to have them sent to different destinations, please kindly note that additional postage costs will be incurred (depending on the number of destinations) as the postage stated in the item is only meant for one destination.The typical delivery time frame from Singapore to international destinations is around 2 - 4 weeks. However, that is also subjected to unforeseen circumstances such as Customs delays, festive holiday rush, delivery delays within the local post offices, bad weather conditions etc.Do let me know when you have received your item, and leave me a feedback if you are happy with your purchase.(( Refunds and Exchanges ))Kindly note that all orders are final and refunds will not be possible once payment has been made.In the event that the package is lost during the delivery process and buyer did not opt for tracking delivery option in the first place, we are sorry that we are unable to issue a refund for the order(s) made.Rest assure that all purchases are carefully packaged so that the chances of receiving damaged items will be reduced to the minimal. But please let me know if the item is damaged upon receipt. We can work something out from there.Kindly note that returns and exchanges will be on a case-by-case basis. However, we apologise that we are unable to cater to returns/refunds/exchange for the following cases:1. Customised orders2. Items which have already been wornThe returns should be carefully packaged. All initial and return shipping costs are non-refundable.Replacements may sometimes be possible on a case-by-case basis. Such packages will be sent by the same shipping option that is paid by the buyer during the initial purchase (i.e. if buyer paid for tracking option, the replacement item will be sent with tracking option).(( Additional Policies and FAQs ))1. All pieces you have seen are handmade and thus no 2 items are similar.2. Wholesale enquiries are welcome too! Please leave a message at MintRainbows [at] gmail.com.3. Please let me know if you wish to reserve any item and I will put it aside for you. However, the reservation period is 5 days. The item will be placed back into the shop if payment has not been received on the 5th day.4. To ensure mileage of your jewelry, please avoid the following:- wearing them when swimming and showering- spraying perfume directly on them- exposing them to any chemicals (e.g. soaps, detergents, etc)The jewelry can be easily maintained simply by wiping them with a clean damp cloth. Please place them back into the given pouch/box when not in use.5. I'd be happy to shorten or lengthen the item. Just let me know.6. Customising is welcome! Just drop me a message and we'll see what we can work out.