Terms //Mayor B. will provide a free exchange or issue a refund for all full items (excluding artwork) within 30 days of when the items were shipped, provided that the items are unworn, unwashed, and free of defects. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for return. If you do not follow this policy, we will only accept defective items at our discretion. All artwork sales are final. Returns & Exchanges // To ship an item back to Mayor B. , please pack your item into padded envelope and ship to: Mayor B. 419 1/2 N. Sierra Bonita Ave. Los Angeles, CA 90036Please indicate whether you are exchanging or returning the item either in the package itself or through customer service.Customer Service // Please message us and we'll reply as quickly as possible: firstname.lastname@example.org Thanks!