About Kim Westad

Kim Westad is a full-time ceramic artist working out of her Bronx, New York studio. Each piece is made one at a time from hand-thrown porcelain. "link":http://www.kimwestad.com

Thanks for visiting my shop! All of my pieces are made from porcelain and produced in my Bronx, NY studio. All of my functional ware (cups, bowls, mugs, serving pieces) are food safe and I only use lead free glazes. Pieces are made one at a time, by hand without any molds or casts. This ensures that you will be getting a truly unique, heirloom quality piece.GIFTSI am happy to ship directly to gift recipients and include a complimentary gift note. Please email requests directly to studio@kimwestad.com. Unfortunately, I am unable to gift wrap at this time.I love hearing from my customers, so feel free to contact me with any questions.blog: http://kimwestad.wordpress.com/PAYMENTI'm currently accepting payments through PayPal. Buyers do not need to have a PayPal account. If for some reason you require a different payment method, please contact me before making your purchase.To avoid any confusion, please be sure that the provided address is correct or contact me if there is an error. Items returned to me due to an incorrect provided address will require repayment of the shipping charges in order to have them re-sent.Items shipped to a New York address will be charged 8.875% sales tax.SHIPPINGI double wrap all of my pieces in bubble wrap and make every effort to ensure that your piece arrives safely. U.S. addresses ship either USPS or UPS ground, 3-5 business days after payment is received (except for pendants, ornaments and magnets which ship first class).Shipping within the U.S. includes tracking and the tracking # will be emailed once the item has shipped. It does not include insurance. Insurance and other services such as delivery confirmation are available for an additional fee. If you would like to add extra services, please contact me before completing the PayPal transaction. I am not responsible for breakage, theft or loss during shipping. Shipping charges include a handling fee.If for any reason a package is returned to me by the post office (because the buyer provides incorrect shipping info, if a package goes unclaimed, etc.) the buyer will be responsible for additional shipping costs to have the package reshipped. Refunds/returns will not be given on any returned packages.INTERNATIONAL SHIPPING PROCEDURESIn an effort to keep international shipping costs affordable, items shipped to an address outside of the U.S. will arrive via first class mail international. This does not include insurance or tracking. Each can be added for an additional fee. I cannot be responsible for breakage, theft or loss during shipping. Please contact me before completing the paypal transaction if you would like a different shipping method.Buyers are responsible for any import taxes or tariffs on international purchases.Refunds and ExchangesI do my best to accurately describe and photograph my listed items. Please read the descriptions carefully. A return request must be made within 5 days of receiving an item and the item must arrive in the same condition in which it was sent or it will not be accepted. Returned items must be shipped within 5 days of the return request. Please contact me with any tracking info so I will know when to expect it. The cost of the item minus shipping charges and a 15% restocking fee will be refunded to the purchasers PayPal account within 10 days of receiving the item. Return shipping is the responsibility of the customer.Please repack your item carefully for shipping. I strongly advise purchasing insurance and tracking. If an item arrives back damaged due to insufficient packaging or if a package is lost, a refund will not be given.If for any reason a package is returned to me by the post office (because the buyer provides incorrect shipping info, if a package goes unclaimed, etc.) the buyer will be responsible for additional shipping costs to have the package reshipped. Refunds/returns will not be given on any returned packages.WHOLESALEWholesale requests should be directed to studio [!at] kimwestad.com