Handmade: Due to the handmade nature of JulieLillian's items, your treasure may vary slightly. Also, due to variations in monitor settings, the exact color of your treasure may vary slightly from what you see on your computer. Shipping: All items are shipped via USPS First Class Mail. Shipping insurance and/or expedited shpping is available for an additional fee if shipping within the US. Please convo/e-mail me before making your purchase if you wish to add insurance or expedite your shipping method. Unless otherwise noted, Items generally ship the next business day after payment clears.Returns: Generally, I do not accept returns. However, I want you to love love love your purchase from JulieLillian. If for some reason that is not the case, pllease e-mail me and I will do my best to resolve the issue.Custom Orders: If you have something in mind but do not see it in my shop, feel free to convo/e-mail me. I would love to work with you on creating a custom piece.Wholesale Orders: We love wholesale orders! Please e-mail me at email@example.com with your store information.