Our 2 daughters are my inspiration - their love for creating inspired mine. Thank you for taking the time to share our Hootie Coo. ? You may customize any item how you wish. There may be additional charges. ? If order is a gift, please let us know and we would be happy to wrap and include a gift card. Payment is due at the time you order. Remember to include your customization requests in the Notes to Seller at checkout, if requested.North Carolina orders are subject to a 6.75% sales tax.Orders generally take between 5-10 business days. Certain seasons can extend production time.I ship all US orders First Class Mail or Priority Mail via USPS.For expedited shipping, please convo.FOB: Winston Salem, North Carolina.If for ANY reason you are NOT satisfied with your Hootie Coo goodie, please contact us first and then ship back to us, within 7 days. Will will either replace or refund. We want you to be happy!All designs created by me, Kelli Davidson. No images in this shop can be used without my expressed consent. If there is an image that you would like permission to use please contact me for pricing.*Please remember that due to different monitors and settings, actual colors may vary slightly from what you see on your screen.Thank you!