ShippingMany items are made to order and will be shipped within the United States will be shipped UPS ground or USPS priority within 5 days after payment is received. If you need faster shipping let me know and we can make another arrangement.Items shipped to Alaska and Hawaii will be shipped USPS Priority.Items shipped outside the U.S. will be shipped USPS International PriorityExchanges and RefundsIf you are not happy with your purchase please be in touch asap within 7 days after receiving your item. I do not offer refunds, but I will do my best to work with you to find a solution to any problem you have with your purchase; I want you to have a positive shopping experience.Because each item is made to order, I cannot offer refunds except in cases where the item is damaged in some way due to an error on my part. However, exchanges can be made within 7 days of receipt of goods. In these cases the buyer will be responsible for additional shipping costs.