I ship items within 48 hours of receiving payment, by USPS first class mail. Weekends and holidays can take a little longer. US orders over $65 are fully insured. I'll send you an email when the package is sent, and will also contact you if I can't send the package straight away.California residents will be charged 8.25% tax when paying.While I happily ship internationally, I am not responsible for any duties or customs fees, they are the sole responsibility of the buyer.RETURNS/EXCHANGESI will provide a free exchange or issue a full refund for all items received within 14 days of when the item was shipped, provided the item is free of defects. If you receive a defective product, you must notify me within three days of receiving the product to be eligible for a return. If you do no follow this policy, I will only accept returns at my discretion. Please contact me about how to ship your item back. I do not refund shipping charges.