About fournier

Fournier designs and produces a luxurious line of clothing and accessories of the finest baby alpaca wool, organic cotton and pima cotton.Anabel Fournier founded Fournier as a poverty alleviation project in the summer of 2004 while living in Bolivia, and after researching rural women’s survival strategies in the face of extreme poverty.The point of her research was to settle on a project to help the community make long lasting improvements in their own standards of living. After discovering the amazing natural materials and craftmanship, Anabel dedicated her stay in Bolivia to lay the groundwork for Fournier. In these seven years Fournier has been training the artisans in knitting, crocheting, embroidery and sewing.These Bolivian artisans handcraft Fournier's designs following a strict quality control to manufacture an eco-friendly collection of clothing and accessories.

PAYMENT POLICYWe accept Paypal and all mayor credit cards. You will receive the order detail via e-mail after you place the order. We will process online order after we receive all the information.SHIPPING POLICYMost orders will ship within 2 business days, Monday to Friday. Orders placed on weekends and holidays will be shipped the next business day.We are in no way responsible for any delays in shipping including local delivery errors or international customs issues.DOMESTIC SHIPPINGWe ship all packages via United States Postal Service (USPS) First Class. All packages shipped via USPS. Please contact us if other delivery methods are preferred, such as insurance, priority mail, or express mail. We will send an adjusted bill via PayPal for the difference.If an item is a gift and you would like it shipped directly to the recipient, please provide us with the address and any special message you would like to include on a gift card.INTERNATIONAL SHIPPINGInternational orders will be shipped via the United States Postal Service First Class Mail service, which takes approximately 6-10 business days.We are also happy to ship using UPS, FedEx or DHL if the customer prefers.Payment of any customs duties or fees are the responsibility of the buyer. Customs forms will be marked in accordance with U.S. Customs laws.TAXSales tax is charged to customers who are Florida or Virginia State residents.GIFT WRAPPlease email us after you placed an order. cservice@petitsfournier.comRETURN POLICYReturns are accepted for store credit or equal merchandise only. Returns must be made within 10 days of order date and they must be pre-authorized by phone or email prior to sending merchandise back, no exceptions. Returned merchandise must be unused and in original packaging. We do not refund shipping charges. Please keep in mind that all shipping cost is on customers. If you have any questions, please email us at cservice@petitsfournier.com or call us (305) 677.9993We do not accept returns after 10 days from receipt of purchase. Please send us back your purchase with a copy of invoice or receipt.Damage/defect claims must be made within 5 business days of package arrival.All discounted merchandise is final sale: No returns, no exchanges, or no store credit given.Please note you are responsible for the cost of shipping merchandise back to us. Once we have received your return we will process store credit or exchange within 5 business days.