PaymentPayment is accepted through PayPal. If you don't have an account, you can still pay using a debit or credit card!I also accept payment through direct debit from Australian customers. Please let me know that this is the method you would prefer during checkout, and I will send you an invoice in AUD, and my banking details.If payment is not received within a week, I will proceed to canceling the sale if I have not heard from you.ShippingItems will be shipped within 3 days of receipt of payment. I do not offer insurance.I cannot accept responsibility for any customs issues or refusals. If you are concerned about your country's customs laws, please investigate before purchase.Any lost packages are the responsibility of Australia Post, and/or your country's local postal service. I cannot be held responsible for this occurrence.Refunds and ExchangesI offer a 10 day full refund for return policy. If you are unhappy with your purchase for any reason, please contact me within 10 days of receiving it. Return the item in original condition, and I will refund the full price on receiving it back. I cannot accept responsibility for repaying postage and handling charges.Additional Policies and FAQs***How to Care for you Sterling Silver***Sterling silver jewellery naturally takes on a blackish tarnish over time in reaction with air. When you receive your piece of sterling jewellery it may have black tarnish spots - these are easily removed! You can either buy a silver-cleaning cloth, or simply use some toothpaste on a cloth or brush - gently rub at the tarnish, then wash and dry to bring back the super-shine!******Please keep in mind that all items in this shop are completely handmade, and therefore some small imperfections may be present. Hopefully, you will, as I do, see any small imperfection as part of what makes a personally hand-made item unique. After all, we are, none of us, perfect!