About Ebi Emporium

Ebi Emporium is a Vancouver-based whimsical fine art home decor and fashion accessories studio featuring the original artwork of Canadian Artist/ Owner Julia Di Sano. Ebi Emporium always aims to delight customers with well-made, smile-inspiring artistic textiles and accessories made with love by happy people. *CUSTOM ART REQUESTS* are very welcome! Please message me and we can work together to make the perfect piece. Pricing will be based upon canvas size chosen and time required to complete the piece :D*WHOLESALE ENQUIRIES*: Ebi Emporium happily offers wholesale for a range of pillows, cell phone cases, shower curtains, and handmade fine art jewellery. Please message me for more information:*WEBSITE*: http://www.ebiemporium.com*EMAIL*: ebiemporiumart@gmail.com*FACEBOOK*: http://www.facebook.com/ebiemporium*TWITTER*: http://www.twitter.com/JuliaDiSano*PINTEREST*: http://www.pinterest.com/ebiemporium*WANELO*: http://www.wanelo.com/ebiemporium*INSTAGRAM*: http://www.instagram.com/ebiemporium*TUMBLR*: http://www.ebiemporium.tumblr.comAnd please visit my Etsy shop, too~Please let me know if you need any assistance~ Thank you.

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Ebi Emporium - Terms of Sale:Lead-Time/ Item Production Time:The time required to produce each item in my shop is listed within the individual item pages, and is dependent upon the type of product being made. Timelines provided are usually very accurate, and lead-time may sometimes be less than is indicated. If any delays in production should happen to occur on a rare basis, Ebi Emporium will contact the buyer to update on the status of the item and provide information about when the item is expected to ship. Generally, for tech device and home decor items, the production time is 1-2 weeks.Return/ Damages Policy:PILLOW COVERS, HOME DECOR and TECH DEVICE CASES:AKA. MADE-TO-ORDER/ CUSTOM ITEMSThe tech device and decor items available for sale in my Supermarket shop are all custom and made-to-order items (aside from original fine art paintings on canvas). Custom orders or "Made to Order" items CANNOT be returned/refunded. They are created specifically upon order, and are not kept in stock.If you receive a damaged item, please contact me within 3 days of receiving the item, along with a picture of the damaged item, and we will have another exact item created and sent to you as a replacement. The replacement will be the same size and design as originally ordered - Refunds are not given for custom-made items, as the costs have already been outlaid to create the custom item for you. As part of thereplacement, you may be required to send the defective or wrong item back to us. Shipping/ Delivery Policy:SHIPPING TIMES:Shipping times are specified in each product listing, based on the product type and the time required to custom-make the items upon order. Shipping times provided are general guidelines, and are not guarantees of timing, as Canada Post and USPS processes are not within my control as a seller, and delays sometimes happen in transit. International shipping may also experience delays with items crossing borders/customs.CUSTOMS/ BORDER CHARGES:All costs incurred by borders and customs charged on the shipment of items will be the sole responsibility of the Buyer.*** As with any items that are shipped internationally, the charges incurred by government are out of a seller's control. Please contact me IN ADVANCE of purchasing, if you have questions regarding this or where my items ship from. INTERNATIONAL SHIPPING:If you do not live within North America and do not see shipping costs/options shown for delivery to the country in which you reside, please contact Ebi Emporium for details. Shipping/Delivery is available to many countries worldwide, even if they are not listed here.