You will receive an order confirmation via email once we have received your order. You also receive a shipping confirmation email once your order has shipped. For any web order inquiries contact us at firstname.lastname@example.org.
All items are shipped via USPS Priority mail with delivery confirmation or Express mail as requested on order within 72 hrs of order placement. If the item purchased is out of stock we will inform you within 48 hrs.
*Refunds and Exchanges:*
As our products are made by hand, slight variations may occur. All returns must be reported within five (5) business days from receipt of merchandise and needs to be returned within 14 days of purchase. We accept returns under the following conditions: Returns are only accepted on defective goods; on the condition that items have not been worn, altered, or washed. Items must have all original tags and packaging, and accompanied by a receipt. Merchandise credit will be issued upon approval, for the purchase price only; shipping costs are non-refundable. We reserve the right to refuse credit if the item does not meet the above criteria. We do our best to ensure your order is packaged and shipped safely; we are not responsible for damages that occur during shipping. Please note that anything bought on sale is final and may not be returned.
Please email us at email@example.com for catalog and order form.