dandi will provide a free exchange or issue a full refund for all full priced items received within 30 days of when the items were shipped, provided that the items are unused, unworn, unwashed and free of defects. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return.If you do not follow this policy, we will only accept defective items or provide exchange/refunds at our discretion.*HOW TO SEND BACK YOUR RETURNS/EXCHANGES*To ship an item back to dandi, simply pack your item and original invoice into a padded envelope or box and return to:dandi, 930 Inca Street, Denver, CO 80204Please indicate on your invoice whether you are requesting a return or exchange. For exchanges please indicate the desired model/size.*CUSTOMER SERVICE/QUESTIONS*Please email or message us and we'll respond as quickly as possible. Thanks for your business!