About BogaBag

I am Zsuzsa N. Toth. I design and make the BogaBag bags and wallets. I live in Budapest, Hungary, with my husband and two sons.

Payment:I accept Paypal.It's easier and faster to be paid.All payments need be received within 48 hours of the purchase.Shipping:I ship all of my bags and clutches via FedEx. This is the safest and fastest way of shipping worldwide. Shipping time is 4-6 days.Small items - like wallets and iPhone cases - are shipped with Hungarian Postal Service. It takes about 10-12 working days for overseas (USA, Canada etc,) orders to arrive, and 5-6 days for Europe. I send them as a priority, registered air mail letter. Every package have a tracking number. After shipping I send you the tracking number and you can follow them this way.If you need faster shipping for wallets or phone cases, please send me a convo. Some countries may charge customs fees.I cannot guarantee this information, and buyers are responsible for paying their own customs fees.I do my best when I make packaging. I am not responsible for damages or losses due to shipping. Please purchase insurance if you are concerned. Return policy:I take pride in the quality and craftsmanship of all my products, and my goal is that you are completely satisfied with your purchase. I do my best to photograph or describe my products accurately.Feel free to ask me for extra details or pictures before you order.If for some reason the product does not meet your expectations upon arrival, contact me within 7 days following delivery for return authorization and instructions.If you like to return or exchange it for an other item, please email me, quoting your name and address, details of the product, the reason for return or which item you require as a replacement.Products must be sent back in unused and undamaged condition with the original packaging.All returns must be made within 5 days of authorization.The item is the responsibility of the buyer until I receive it.Your original postage costs will not be refundable!I will refund your money, or exchange it for another item, once your package is received in good condition.CUSTOM:I request custom orders! I really love custom orders! Please convo me if you have special request.