About Arlia Hassell Jewellery

Arlia Hassell is a jewellery and object maker aiming to incorporate ethically sourced materials and innovative design to create quality pieces. She also offers the option of a collaborative experience with her customers to fabricate their custom designs.After trying her hand at short courses and block work in jewellery design and manufacture in QLD for a little over two years, Arlia Hassell found her love of the process involved in seeing and creating a piece of jewellery from the very start to finish grow. This is when she decided that Melbourne was the place to be.Graduating from NMIT in 2013 with an Advanced Diploma of Engineering Technology, specialising in Jewellery Manufacture. Engaging in experimental design that reflects my interest in the 'Beauty of the unexpected', I received the 'Most creative use of Material' award for my graduate collection. Arlia Hassell brand and collection is on the importance of using ethically sourced materials that showcase her appreciation to the environment. 'I am interested in re-evaluating the found objects original purpose by placing it in a precious setting. Creating objects that speak an unspoken message of their own.'

For all suggestions, compliments and concerns please feel free to contact us on the Customer Feedback Form listed in the contact tab of this website or arliahasselljewellery@gmail.com. We will endeavour to have a response back to you within 48 hours. SHIPPING We ship Australia wide and Internationally. DOMESTIC DELIVERY (AUSTRALIA ONLY) If item/items are in stock, orders will be shipped Australia Express Post within 5 days of payment approval. Back-order items may take up to two weeks for completion then sent immediately via Australia Express Post. Free Shipping for all Australian domestic sales. At peak times there may be delays on delivery, our Customer Service will keep you informed if so. Insurance is not included in shipping and will be the responsibility of the purchaser but please do advise if you wish for your item to be shipped with insurance and we can arrange that for you for an additional fee. If you do not receive your order within the timeframe specified or your order is needed for a special date please contact us on email arliahasselljewellery@gmail.com . INTERNATIONAL DELIVERY If item/items are in stock, orders will be shipped Registered International Air Mail within 5 days of payment approval. Back-order items may take up to two weeks for completion then sent immediately via Registered International Air Mail. For International shipping a flat fee of $20.00 will apply on sales. At peak times there may be delays on delivery, our Customer Service will keep you informed if so. Insurance is not included in shipping and will be the responsibility of the purchaser but please advise if you wish for your item to be shipped with insurance and we will arrange that for you for an additional fee. If you do not receive your order within the timeframe specified or your order is needed for a special date please contact us on email arliahasselljewellery@gmail.com. CARE FOR YOUR JEWELLERY Please refrain from attempts of cleaning your jewellery with any type of abrasive cleaning product or proprietary jewellery-cleaning products. Doing so may result in damage to the item. Please only use soapy water.Changes to the colour of the metals surfaces may occur and be part of the natural wear and tear of your piece, generally is not a manufacturing fault. REFUND AND RETURNS For any returns please send back the original packaging in exact condition it was received. We offer refunds or exchanges for legible undamaged items returned within 30 days from purchase. If the item has been worn we cannot refund, exchange or credit note. Items must be sent Express post or Registered mail. The cost of shipping will not be refunded. If you do happen to lose an earring back or break something we would be happy to assist you with reasonably priced repairs. PROCESS AND TERMS OF PAYMENT All transactions go through PayPal’s secured site. Please refer to site for more information (https://www.paypal.com/au/webapps/mpp/security)