Order Info:Thank you for your interest in purchasing Anne Kiel Jewelry. All pieces are handmade and therefore may take approximately 3 to 5 business days to . Shipping info:Domestic orders are shipped via USPS Priority mail. International orders are shipped USPS First Class Int'l. If you need other shipping arrangements, please contact me.Return Policy:*All sales are final.* However, we want you to be extremely satisfied with your purchase from Anne Kiel Jewelry. Please contact us within 10 days if there is a problem with your purchase and we will be happy to exchange/repair your item. Please send me a message if you have any questions.