About Acme Made

"link":http://www.acmemade.com/index.html Acme Made was created in 2002 with the sole purpose of designing, manufacturing and selling well-designed products to protect your computer and peripherals. Our goal is always to build the best products possible using the best materials available; and consequently, you'll find we opt to use high-impact plastic inserts and forged metal hardware over lesser quality materials.Our company was founded by a couple guys with over 30 years' experience in the design, advertising and technology worlds. We set out to do something a little differently and with a desire to build products that we're very proud to stand behind. As we continue to grow we also appreciate constructive feedback on how we might do things a little better that will help us meet or exceed your expectations. Feel free to drop us a note anytime.- The gang at Acme Made

Our intention is to design and build products that meet your needs. For that reason all Acme Made products purchased directly from this Web site carry a complete satisfaction guarantee. If, at anytime within the first year of receiving your product (90 days on the iCover products), you are unsatisfied for any reason simply contact us for an exchange, repair or refund based on the discretion of Acme Made. Unfortunately, this does not cover damage that was the result of misuse or beyond reasonable usage expectations. We apologize, but shipping charges on returned products cannot be refunded.This warranty specifically covers the Acme Made product, not items or devices carried inside the product. While Acme Made products are very well designed and intended to product your devices from the typical hazards of everyday life (bumps, scratches, etc.) there are some things that our products are just not intended to cover. So please use your Acme Made with reasonable care and it will last a long time.Products returned for refund will be credited within 5-10 business days of the receipt of the item(s) and the refund can only be in the form of a credit to the original purchasing credit card, Acme Made Gift Certificate, or simply a store credit with us.. _italics_To return a product_ for any reason, contact customer service at (888) 486-3191 for a Return Authorization number and then send the product back to our Portland location with a brief description as to the reason for the return as well as your name, order number, or some other means of identifying your purchase.